Privacy Policy

1. Operating Entity & Scope

This Privacy Policy applies to the digital platforms, software services, and websites operated by PT Akselerasi Digital Mandiri ("Accelerate Lab", "we", "us", or "our"). We are committed to safeguarding the privacy of visitors, clients, and partners who interact with our services.

2. Data We Collect

We collect only the minimum necessary information required to evaluate client inquiries, provide architectural consulting, and deliver software services:

• Contact Inquiries: Full name, professional work email, telephone/WhatsApp number, organization name, and project scope submitted via our contact forms.
• Technical Telemetry: Anonymized server logs including IP address, user agent, browser type, and operating system for DDoS prevention and performance monitoring.
• Cookies & Session State: Local storage and essential session tokens strictly utilized to store your interface theme preferences (dark/light) and locale selection.

3. Purpose of Data Processing

Your information is strictly processed for the following purposes:

• Reviewing and responding to project scoping and technical consultation requests.
• Drafting non-disclosure agreements (NDAs) and engineering service contracts.
• Ensuring cybersecurity, preventing automated spam submissions, and maintaining uptime SLA.

We never sell, rent, or lease personal or client data to third-party advertisers or data brokers.

4. Data Security & Storage

All communication with our infrastructure is encrypted in transit using industry-standard TLS 1.3 cryptographic protocols. Stored data is kept on enterprise-grade cloud databases with strict role-based access control (RBAC), multi-factor authentication, and regular vulnerability audits.

5. Data Subject Rights

In accordance with applicable personal data protection regulations (including Indonesia's UU PDP), you have the right to request access to, correction of, or deletion of your personal data stored within our systems. To exercise these rights, please contact our data privacy officer at privacy@acceleratelab.id.

6. Legal Contact

If you have questions regarding this Privacy Policy or our engineering security standards, contact us at: